NOTIVA is a Generic Automated Real-Time E-mail/SMS notification solution used by businesses to inform customers/clients about any important business update. Primarily a direct plug & play device for banks to send secured SWIFT foreign transaction alerts and acknowledgements, Bank Advices and Account Statements over S.W.I.F.T. Approved Interfaces (TurboSWIFT, Alliance Access, Mint, IGTPlus etc.), NOTIVA is used by numerous Banks to process any format of data from its internal Banking Solutions to notify customers regarding any and everything in the Banking Arena. Since NOTIVA maintains its own database and the entire lifecycle of a transaction moving through it is trapped with an audit trail, it is an effective reporting tool for a Bank that also acts as a fraud detection solution. Being a generic easy-to-use and highly customizable email/sms notification tool based on business intelligence, NOTIVA can be designed for and used by any business, irrespective of its scale of operations or industry, who needs to notify customers on a regular basis.
Banking today has grown on a massive scale and become very complex with thousands of transactions being done per day at every retail branch. In case of foreign transactions through SWIFT interfaces, SWIFT Acknowledgements are today manually printed and faxed or couriered to customers for updating them regarding their transaction status. With manual intervention the messages are routed to branches leading to a few days lag and further delay in the process of notification to the customers. Moreover, with more and more money laundering threats in the financial services domain, banks are in dire need of solutions that not only notify customers but trap the entire transaction in an audit trail that provides the necessary check on foreign transactions. Against this backdrop and amidst a severely competitive market where there is increasing pressure on Banks to maintain good customer relation, real-time automated notification for the customers is very crucial. A Solution like NOTIVA, is thus a boon to any bank.
NOTIVA is your very own personalized real time customer email/sms notification tool that understands the unique notification needs of your firm and its clients/customers, integrates itself and processes data from your internal system and keeps your customers/clients informed about any important update that you want, anytime. It is easy-to-use, real time, automated, and fully customizable with interactive dashboards handling various kinds of transactions and notifications, generating complex reports with just one click. Our Beyond Solutions philosophy helps us to not only center ourselves around our core belief of providing the best email/sms notification solutions, but also to provide high quality support services that is tailor-made to suit your firm and its specific requirements.